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Promises and Expectations
We promise to:
- Welcome you into a caring and professional environment.
- Clearly describe and explain the nature of your treatment and provide written confirmation of costs, where appropriate.
- Perform our very best standard of work for you at all times.
- Listen with respect and respond to your concerns.
- To try our very best to keep on time.
We ask that you:
- Look after the dental work we provide, following all instructions given.
- Attend all appointments as requested.
- Give at least 24 hours notice if you need to cancel or rearrange an appointment, in order to avoid a charge.
- Pay for treatment as and when requested: We accept cash, cheques, debit and credit cards.
- Tell us about any concerns that you may have with any aspect of your treatment so that we can respond efficiently to resolve any problems.
- Kindly recommend us to others if you are happy with the service we provide. We would be delighted to welcome your colleagues, friends and family.
